4338.210 · July 29, 2018 AD
The Walls Don’t Blink
Jenny crosses the threshold from private dread into institutional silence as she reports Nial missing—only to find that procedure has little room for intuition. When familial ties buckle under fluorescent scrutiny, a stranger steps forward who might finally be ready to listen. But Jenny's grip on control is already slipping, and the deeper she goes, the less solid the ground beneath her becomes.
"You can always tell when a building’s designed to keep truth out more than people in."
The automatic doors sealed shut behind me with a soft pneumatic sigh, cutting off the last connection to the outside world. The transition was immediate and jarring—from the raw honesty of winter morning air to this hermetically sealed environment of processed oxygen and bureaucratic efficiency. The fluorescent lights overhead hummed with a frequency that seemed to vibrate against my teeth, casting everything in that particular shade of harsh white that made even healthy people look ill.
The lobby sprawled before me, larger than it appeared from outside, designed with that particular institutional aesthetic that prioritised function over any attempt at comfort. Grey-flecked tiles stretched across the floor, their surface polished to a defensive shine that reflected the overhead lights in disorienting patterns. The walls were painted in what someone had probably called 'warm beige' but which had settled into the colour of despair—neither white nor brown but something altogether more hopeless.
At the centre of this cheerless space, someone had attempted humanity with a water feature—a modern fountain where water cascaded over black polished stones in what was meant to be a soothing rhythm. Instead, the constant burble sounded like static, white noise that failed to mask the underlying tension that seemed to seep from the very walls. A few hardy plants in concrete planters struggled towards the artificial light, their leaves slightly yellowed at the edges as if they, too, were slowly surrendering to the institutional atmosphere.
The smell hit me properly as I stood there, orienting myself—that particular cocktail of disinfectant, floor wax, and human anxiety that seemed universal to police stations, hospitals, all the places where people came when their normal lives had fractured. Underneath it was something else, something harder to define. Fear, perhaps. Or resignation. The accumulated emotional residue of thousands of people who'd stood where I was standing, gathering their courage to speak unspeakable things.
Around the edges of the lobby, plastic chairs in municipal blue were arranged in small clusters, most of them empty at this Sunday morning hour. A middle-aged woman sat in one corner, clutching a manila folder to her chest like armour, her lips moving in what might have been prayer or rehearsal. Near the door, a young man in a torn jacket slouched across two seats, his leg jittering with either nerves or withdrawal. They both looked up as I entered, their eyes briefly assessing before dismissing me as irrelevant to their own tragedies.
The reception desk dominated the far wall, a raised barrier of pale wood and security glass that looked more like a fortress than a welcome point. Above it, the Tasmania Police insignia was mounted on the wall—a badge the size of a dinner plate that seemed to watch everyone who entered. Beside it, a series of posters advertised various initiatives: "See Something, Say Something"; "Domestic Violence: Break the Silence"; "Ice Destroys Lives". Each one a reminder of all the ways human lives could go wrong.
Behind that desk, I could see her—Linda.
My sister-in-law sat with the perfect posture that Kevin always teased her about, her auburn hair pinned back in a style that wouldn't have looked out of place in the 1950s, every strand disciplined into submission. She was focused on her computer screen, her fingers moving across the keyboard with the practiced efficiency of someone who'd typed the same forms thousands of times. The uniform transformed her from the woman who'd laughed at our dinner table last week into something more formal, more distant—a representative of the system rather than a member of our extended family.
I hesitated, my feet suddenly reluctant to cover those final metres between the door and the desk. This wasn't just reporting Nial missing—this was admitting to Linda, to the family, to myself, that something was catastrophically wrong in our marriage. That the life we'd presented at family gatherings, the stable couple with the beautiful son and the charming house in Fern Tree, was somehow broken.
But then I thought of Sammy's bruises, purple and yellow shadows on his small body, and my feet moved of their own accord.
"Linda," I called softly as I approached, my voice barely carrying over the fountain's incessant babble.
Her head snapped up with the alertness of someone trained to assess threats quickly. For a moment, confusion clouded her green eyes—the cognitive dissonance of seeing family in her professional space. Then recognition dawned, followed immediately by something that looked uncomfortably like alarm.
"Jenny?" she said, her voice tinged with surprise that seemed to question not just my presence but my very existence in this space. Her gaze swept over me, taking in what I knew must be a shocking deterioration from my usual put-together appearance. "What are you doing here?"
The simple question carried so much weight. What was I doing here? Standing in a police station on a Sunday morning, about to fracture the careful facade our family had maintained? About to speak words that couldn't be taken back?
I hesitated, my throat suddenly constricted. The words I'd rehearsed in the car seemed to evaporate, leaving only raw need. I had to swallow hard before I could reply.
"I need to report a missing person," I said, forcing my voice to remain steady though I could feel it trembling at the edges like a glass about to shatter.
The change in Linda's expression was immediate and visceral. The professional mask cracked, revealing genuine fear beneath. Her face paled, the careful makeup unable to hide the blood draining from her cheeks. She leaned forward, her hands gripping the edge of the desk.
"Shit," she murmured, the profanity shocking from someone usually so controlled. Then, with a mother's immediate terror: "Sammy?"
The single word was laced with such alarm that I felt a stab of guilt for my ambiguity. How careless of me not to immediately clarify, to let her imagine even for a second that something had happened to my—our—precious boy.
"No," I said quickly, shaking my head with enough force to make my loose hair whip against my cheeks. Relief flooded her features like colour returning to a painting, but it was fleeting, lasting only until confusion took its place. I drew in a breath that felt like swallowing glass. "It's Nial."
Linda's professional composure, so briefly cracked, tried to reassert itself, but I could see the struggle in her eyes. This wasn't just any missing person report—this was about family. About the man who'd carved the roast at Easter dinner, who'd helped Kevin move that hideous old wardrobe last month, who'd been part of our interconnected lives for over a decade.
"Oh, Jenny, I'm so sorry," she said, and for a moment her voice carried genuine warmth, the Linda I knew breaking through the uniform. Her fingers moved automatically to the keyboard, muscle memory taking over whilst her mind tried to process the personal implications of what I was telling her. "What happened?"
Such a simple question. Such an impossible answer.
"I... I don't really know," I admitted, and the confession felt like stepping off a cliff. My hands found the edge of the counter, needing something solid to anchor myself to. The laminate was cold under my palms, grounding me in physical sensation whilst everything else felt like it was spinning away.
I tried to arrange the past thirty-six hours into something coherent, something that would make sense when spoken aloud in this fluorescent-lit reality. But how could I explain the creeping dread that had been building for weeks? The subtle changes in Nial's behaviour that seemed meaningless individually but formed a pattern in retrospect? The way Sammy had started flinching from shadows?
"He got a phone call yesterday morning," I began, the words halting, inadequate. My fingers pressed harder against the counter edge until the pressure hurt, using the pain to focus. "It was about work, I think. He seemed... off. Concerned, maybe. Then he left, and I haven't heard from him since."
Even as I spoke, I could hear how thin it sounded. A man went to work and didn't come home. It happened every day—affairs, breakdowns, midlife crises dressed up as emergencies. I could see Linda processing it through that lens, her training kicking in to categorise and dismiss.
"Has he ever done anything like this before?" she asked, her tone gentle but probing, the question designed to establish patterns, to slot this into a familiar category.
"No," I replied quickly, urgently, needing her to understand. "Never."
I met her eyes, willing her to see past the protocol to the truth I was offering. We'd known each other for seven years, since she'd married Kevin. She'd seen Nial and me together countless times, witnessed our partnership, our devotion to Sammy. She had to know this wasn't normal.
"Linda, this isn't like him. He would never just... leave without telling me. Without saying something."
But even as I said it, I could see the doubt creeping into her expression. Because didn't every spouse say that? Didn't every abandoned partner insist their situation was different, special, impossible?
Linda's brow furrowed as she absorbed my words, her training warring with personal knowledge. She hesitated before speaking, her voice low but steady.
"Have you checked with the hospital?"
The question hit me like a physical blow. "Oh," I murmured, feeling my cheeks warm with shame.
How had I not thought of that? The most basic step, the most obvious possibility, and it hadn't even crossed my mind. I'd been so focused on the idea that Nial had been taken, had chosen to leave, that I hadn't considered he might simply be hurt, lying in a hospital bed somewhere, unable to contact us. What kind of wife didn't check the hospitals first?
"No," I admitted softly. "But I'm sure they would've contacted me if he'd been admitted."
The excuse sounded weak even to my ears. But then the memory of yesterday afternoon surfaced, cutting through my self-recrimination like a blade of ice.
"And..." I hesitated, knowing how this would sound but needing to say it. "He sent me a text message yesterday afternoon."
Linda's entire demeanour shifted. Her hands paused mid-type over the keyboard, hovering like birds arrested in flight. When she raised an eyebrow, it was with the particular expression of someone who'd just had their assumptions confirmed.
"He texted you?" she asked, her tone sharp with a curiosity that felt more like accusation. There was something else there too—a hint of relief, perhaps, that this was sliding into familiar territory. The husband who texts but doesn't come home. The wife in denial. A story as old as mobile phones themselves.
"Yes," I confirmed, the word sticking in my throat like a fishbone. "But... I don't think it was him. I don't know how to explain it, but it didn't feel right. It didn't sound like him."
Even as I spoke, I could hear how it sounded. Paranoid. Delusional. A woman so desperate to believe her husband hadn't left her that she'd convinced herself someone else had sent the message. I watched Linda lean back in her chair, the wheels squeaking slightly as she created physical distance between us. Her professional mask clicked into place with an almost audible snap.
"Jenny," she began, and the use of my first name felt like both a lifeline and a dismissal. "Are you sure you're not jumping to conclusions here? If he sent you a message, that means he's okay. Maybe he just needed some space."
The words were delivered gently, but they landed like slaps. Space. As if our life together, our family, our son, were things Nial might need space from. As if walking away without explanation was something the man I'd married would do.
"No," I said, shaking my head firmly, my hair whipping against my cheeks again with the force of my denial. "You don't understand. Nial wouldn't do this. He wouldn't just disappear without telling me where he was going. And he certainly wouldn't leave Sammy like this."
My voice cracked on our son's name, the weight of his confusion and fear bleeding through. How could I make her understand what it had been like, trying to explain to a three-year-old why Daddy hadn't come home to read his bedtime story? The way Sammy had waited by the window until his eyes drooped, clutching the book they'd been reading together?
Linda exhaled, her lips pressing into a tight line that I recognised from family dinners when she disagreed with someone but was too polite to say so directly.
"Jenny, I want to help you, I really do," she said, her voice softening slightly but maintaining that professional distance. "But if he sent you a text, that's considered a form of contact. Officially, he's not missing."
The words landed like a judge's gavel, final and implacable. I felt something inside me snap—not break, but snap into place, like a trap being sprung. The polite, understanding Jenny evaporated, replaced by something rawer, more desperate.
"What do you mean he's not missing?" I demanded, my voice rising beyond my control. The sound bounced off the hard surfaces, amplified by the space's acoustics.
Heads turned throughout the lobby—the praying woman, the jittering young man, a constable who'd just emerged from a side door. Their gazes brushed against me like physical things, curious and vaguely disapproving. I was making a scene. Breaking the unwritten rules of public desperation. I didn't care.
"I haven't seen or spoken to my husband in over twenty-four hours, and you're telling me that a single text message is enough to dismiss my concerns?"
My hands had left the counter and were gesturing wildly, a habit from years of directing, of using my whole body to communicate when words weren't enough. Linda's eyes tracked the movements nervously, as if I might suddenly become violent.
"Jenny, please," Linda said, her voice a mixture of sympathy and exasperation that made me want to scream. "I don't make the rules. If there's evidence of contact, we can't classify him as missing. Not yet."
The 'not yet' hung in the air like a promise or a threat. How long would I have to wait? How much worse would things have to get before they'd take me seriously?
I gripped the edge of the counter again, leaning forward, my knuckles turning white with the force of my grip. I could feel the edge cutting into my palms, but the pain was almost welcome—something real, something I could control.
"Linda," I said, my voice trembling with the effort of not screaming. "This isn't like Nial. You know him."
The words were deliberately chosen, an appeal to our personal connection, to the times she'd sat at our table, laughed at his terrible jokes, watched him with Sammy. Surely that counted for something?
"He would never do this," I continued, my voice gaining strength from conviction. "And then there's the dog—Buffy's gone too. Sammy says a man took her."
I watched her face carefully as I spoke, saw the flicker of something—concern? recognition?—before her expression shuttered again.
"Doesn't that mean anything to you?" I pressed, hearing the desperation bleeding through despite my efforts to sound rational.
Linda's brow furrowed again, her fingers fidgeting with a pen, clicking the top repeatedly in a nervous rhythm. For a moment, I thought I saw understanding in her eyes, a crack in the professional armour. She opened her mouth, and I held my breath, hoping—
But then her training reasserted itself, her spine straightening, her face settling into lines of bureaucratic sympathy that was somehow worse than coldness.
"I'm sorry, Mrs Triffett," she said firmly, her tone final.
Mrs Triffett. Not Jenny. Not sister-in-law. Mrs Triffett, like I was any stranger off the street, our family connection erased by protocol and procedure.
"There's nothing more I can do right now. If you don't hear from him or see him within forty-eight hours, come back, and we'll reevaluate the situation."
Forty-eight hours. Another day and a half of not knowing, of Sammy asking where Daddy was, of jumping every time my phone buzzed only to find it wasn't him. Another thirty-six hours for whatever was happening to get worse, for trails to go cold, for hope to die a little more with each passing minute.
"So that's it?" I asked, my voice shaking like autumn leaves in a storm. "I just... wait? Hope that he decides to come back?"
The questions fell into the space between us, unanswered and unanswerable. Linda looked away, her gaze fixing on something past my shoulder—the wall, the door, anywhere but my face. When she spoke again, her voice was barely above a whisper, as if lowering the volume could somehow lessen the betrayal.
"I'm sorry."
Two words, inadequate as a bandage on a severed artery.
My voice cracked as I pressed on, unable to accept this dismissal, this institutional shrug in the face of my family's destruction.
"But that just isn't like Nial," I said, the words trembling under the weight of my despair. Each syllable felt pulled from somewhere deep inside, some last reserve of strength I didn't know I had. "He would never leave, not like this. Not without saying goodbye to little Sammy."
The mention of our son stabbed through me, fresh and sharp as broken glass. How could I explain this to him? How could I tell our three-year-old that the man who'd been his everything—his storyteller, his protector, his hero—was now just an absence? That his dad, who'd fought off imaginary monsters at bedtime, checked under the bed and in the wardrobe, promised to always keep him safe, had become the very thing we feared: something unknown, lurking in the shadows of our fractured life?
"Mrs Triffett, you know there's nothing I can do," Linda said, her voice laced with weary resignation that suggested she'd had this conversation before, would have it again, an endless loop of institutional inability. "The system just doesn't have the resources—"
"To hell with your system!"
The words exploded from me with a force that surprised us both. My hand came down on the counter with a crack like thunder, the sound ricocheting through the lobby like a gunshot. The pain that shot through my palm was electric, shocking, but also somehow clarifying. It cut through the fog of politeness and protocol, leaving only raw truth.
Every head in the lobby turned towards us—officers pausing mid-stride, civilians freezing in their chairs, the very building itself seeming to hold its breath. I could feel their stares like spotlights, illuminating this moment of public breakdown. The desperate woman. The hysterical wife. The scene everyone would gossip about later.
I didn't care. Let them look. Let them see what their system did to people who came here for help.
"You know me, Linda," I said, my voice thick with tears I refused to let fall, shaking with the effort to keep myself from flying apart completely. "You know my husband! You were at our house just last week for dinner. You know Nial would never abandon his family. Not like this!"
The words spilled out, raw and untamed, a storm of anger and fear aimed at the one person I'd thought would understand, would help, would be more than just another cog in the bureaucratic machine. I could see other officers moving closer, preparing to intervene if necessary, but I was beyond caring about appearances, about making scenes, about being the composed drama teacher everyone expected.
Linda's expression was a perfect mask of professionalism, but her eyes—those green eyes I'd seen laugh at our dinner table, tear up at Sammy's birthday party when he'd hugged her—betrayed her. There was conflict there, a war between the woman I knew and the uniform she wore. Her lips parted as if to speak, trembling slightly, but she hesitated. That hesitation, that moment of human uncertainty in the face of institutional certainty, was somehow worse than outright rejection.
Before she could say anything, before she could offer another empty apology or cite another regulation, a voice sliced through the thick tension.
"Mrs Triffett, was it?"
I spun around, my heart hammering against my ribs, startled to realise someone had approached without my noticing. The man standing behind me seemed to have materialised from nowhere, though he must have come from one of the side corridors I'd seen branching off the lobby.
He was tall, solidly built in a way that suggested strength without bulk, his presence immediately commanding attention without seeming to demand it. His dark hair was neatly combed but not severely so, and his eyes—brown, intelligent, tired—took in everything at once. The scene we'd created, Linda's rigid posture, my obvious distress, the watching crowd. I could almost see him cataloguing details, filing away observations with the efficiency of someone trained to notice everything and reveal nothing.
"Yes," I said, my voice wavering between defiance and hope. "Do I know you?"
It came out more challenging than I'd intended, but I was beyond politeness. If this was another officer come to escort the hysterical woman out, to restore order to their pristine lobby, then—
"No," he replied, extending a hand with deliberate calm. "I'm Detective Karl Jenkins."
His grip was firm but not crushing, warm but brief. Professional. But there was something in his expression—not pity, which I would have hated, but a kind of weary recognition. As if he'd seen this scene play out before and knew how it ended.
"Why don't you come with me?" he suggested, though it wasn't really a suggestion. His hand gestured towards a corridor leading deeper into the building, away from the lobby's harsh exposure. "You can tell me what's been going on."
For a moment, I hesitated, glancing back at Linda. She still wasn't looking at me, her fingers fidgeting with her keyboard in a way that betrayed her discomfort. Whatever sympathy she might have felt was buried under layers of protocol and procedure, walls I couldn't breach. The sister-in-law I'd trusted had chosen the uniform over family, the system over compassion.
I turned back to Detective Jenkins, searching his face for any sign that this wasn't just another dead end, another official brush-off delivered in private rather than public. His expression remained neutral, but there was something in his eyes—patience, perhaps, or genuine curiosity. It wasn't much, but after Linda's betrayal, even this small hint of humanity felt like a lifeline.
"Alright," I said, my voice quieter now, exhausted by the scene I'd created.
As I stepped away from the counter, I felt something fundamental shift. Not just in the situation, but in my relationship with Linda, with Kevin's family, with the careful social architecture we'd built over years of shared dinners and celebrations. Her gaze burned into my back as I walked away—I could feel it like heat from a fire—but I didn't turn around. Whatever trust had existed between us, whatever family bond we'd claimed, it had been severed by her choice to be an officer first and a sister-in-law second.
Detective Jenkins led the way, his stride confident but not rushed, giving me time to collect myself as we moved away from the lobby's exposure. He stopped at a door marked "Authorised Personnel Only" and swiped a security card across the panel beside it. The soft beep and the metallic click of the lock disengaging seemed unnaturally loud in the charged silence between us, marking another threshold, another point of no return.
"After you, ma'am," he said, holding the door open with a courtesy that felt almost anachronistic in this place of harsh lights and harder truths.
I stepped through, leaving the lobby's public face behind. The corridor beyond was narrower, more utilitarian, painted in that particular shade of institutional green that seemed designed to suppress both hope and rebellion. The fluorescent lights here were even harsher, if that was possible, their buzz more pronounced without the lobby's ambient noise to mask it.
As we walked, I became aware of the building's true nature revealing itself. This wasn't just a place where people reported crimes and filed complaints. This was where the real work happened—interrogations, investigations, the slow grinding machinery of justice that processed human misery into case numbers and court dates.
Notice boards lined the walls, covered with wanted posters, missing person flyers, safety announcements. Faces stared out at me as we passed—some angry, some vacant, all frozen in that particular moment when their lives had intersected with the law. Would Nial's face join them? Would he become another poster that people walked past without really seeing?
The thought made me stumble slightly, and Jenkins paused, glancing back with concern.
"Just through here," he said, his tone gentler than before, as if he'd sensed how close I was to falling apart completely.
We turned another corner, then another, the building's layout deliberately confusing, designed to disorient. Or perhaps that was just my mental state, everything blurring together in a haze of fluorescent light and industrial carpet. I tried to memorise the route—left, right, straight, left again—but it was like trying to map a maze whilst blindfolded.
Finally, Jenkins stopped at an open door at the end of a narrow hallway. The room beyond was visible—sparse, clinical, unwelcoming. He glanced inside, his sharp eyes scanning the space with professional habit, checking for—what? Previous occupants? Recording equipment? Evidence of other interrogations that had taken place in that sterile cube?
"This way, please, Mrs Triffett," he said, his voice even and professional but not unkind. "Please, take a seat."
The room was exactly what I'd expected and feared. Metal table bolted to the floor. Two chairs that looked like they'd been designed by someone who hated the human spine. Harsh fluorescent light that would make even innocent people look guilty. And dominating one wall, a mirror that didn't pretend to be anything other than what it was—a window for unseen observers, a reminder that nothing here was truly private.
As I lowered myself into the chair, feeling its hardness as a kind of penance, I wondered who might be watching from behind that glass. More officers trained to spot lies and evasions? Psychologists ready to diagnose hysteria or delusion? Or just empty space, the mirror serving as psychological pressure rather than actual surveillance?
The cold of the metal table seeped through my sleeves as I rested my arms on its surface. It was strangely grounding, this chill, anchoring me to physical reality when everything else felt like it was spinning away into nightmare. I could see my reflection in the table's surface—distorted, fragmented, barely recognisable. Perhaps that was appropriate. I barely recognised myself anymore, this desperate woman who made scenes in police stations, who begged for help from people who didn't want to give it.
Detective Jenkins took the seat across from me, moving with the practiced efficiency of someone who'd conducted hundreds of these interviews. He pulled out a small notepad and pen from his jacket pocket. When he clicked the pen, the sound was sharp in the room's oppressive quiet.
"Your full name, please?" he asked, his tone professional but not cold.
"Jenny Alexandra Triffett," I replied, surprised by how steady my voice sounded in this sterile space.
The formality of it felt surreal—as if giving my full name could somehow make sense of what was happening, could transform chaos into order through the simple act of proper identification. He wrote it carefully in block capitals at the top of his pad, each letter precise and clear.
"Thank you," he said, his pen moving to the corner of the page where he noted the date: Sunday, 29 July 2018.
Seeing it written there so starkly made my breath catch. Had it really only been a day since my life had imploded? Since yesterday morning when Nial had stood in our bathroom, his reflection troubled, his shoulders tense beneath my hands? It felt like weeks had passed, months even. Time had become elastic, stretching and contracting based on fear rather than the clock.
Jenkins looked up, his brown eyes meeting mine across the expanse of scratched metal, and for the first time since I'd entered the station, I felt truly seen. Not dismissed, not categorised, but seen as a person in crisis who deserved to be heard.
Behind that mirror, the invisible audience waited. But here, in this harsh light, with this stranger who'd shown me more kindness than my own family, I prepared to tell my story again.
And this time, maybe—just maybe—someone would actually listen.






